Saturday, January 31, 2009

Would You Want Enemy Combatants In Your Town

President Bush didn't ask for any economic sacrifice when it comes to the war on terror: no gas rationing, scrap metal collection, tax increase to pay for the war, war bonds or draft. Pretty easy to support a war when all you have to do is watch it on TV. Now, Obama is asking Americans (conservative and liberals) to sacrifice by allowing enemy combatants to reside on US soil.

With an executive order, Obama will close the base in Guantanamo, Cuba where over 200 enemy combatants are being held. And NPR, our source for all the best debate, recently produced a show asking the question of people in Leavenworth, KS and a Republican congressman - why not and why are you opposed to this? The reason: we are scared! Of course we are scared, but that's war, right? Seems funny to me that we won't even sacrifice on this level either. Also seems to me that we are in this situation because there hasn't been a culture of "asking for sacrifice". Obama is clearly changing this...

What are your views? Would you want a terrorist held in your backyard maximum security prison? Did you know we are holding terrorists in those prisons now...???

Friday, January 23, 2009

The White House Blog - LAUNCHED

Good to see that Obama has continued social media best practices by blogging. That's right, the first official White House Blog has launched: http://www.whitehouse.gov/blog/


Should we call this Blog 1, or what about The First Blog. I was also thinking The Blog OF The Hill, or better yet ObamaBlog. I'm kidding, I think; this is a great idea for Obama. The man who has connected with all of us is now connected with us in new ways. I appreciate the effort. What do you think?

Wednesday, January 21, 2009

Obama's Speech - Words Matter

First off, what a wonderful speech. A friend of mine and I were chatting about the number of great speeches we've heard throughout our young life. Based on my recollection, that has to be one of the greatest. Speeches are important to Americans. I'd say they are also important for the world. What Obama did yesterday was bring us closer together and instill a sense of hope that: YES WE CAN make this world a better place. I say this because of the 15 people I spoke to immediately following the speech and the speech analysts on the news sites. His words were poetry. His delivery was brilliant. The man has a style that we, as Americans, haven't had a chance to experience in eight long years. I'm proud of my new president.

But let's look at these words of wisdom from Obama, and past presidents for that matter. The website ReadWriteWeb did an analysis of all the words used by several presidents during their inaguration speeches: Obama, Bush, Clinton, Regan, Lincoln. To say the results are interesting would not say enough... Check out the analysis below; I started with Obama.

OBAMA




Monday, January 19, 2009

Interesting News: At Least That's What I Thought...

Guinness releases 2009 book! In it, you'll find:

The World’s Oldest Bridesmaid (105 years old)

The Most Expensive Ice-cream Sundae (£12,000)

The World’s Longest Dog, with a nose to tail length of 2m 32cm (7.61 feet)

Oldest living person (114 years and 115 days - Edna Parker, US)

Largest underwater press conference (61 journalists)

Most rotations hanging from a power drill (141)

Worlds fastest talker (655 words per minute)

Fastest suitcase escape (7.04 seconds)

Oldest DNA (800,000 years)



When Kite Boarding goes wrong - whoa... freaky!

Ahhh, more bailout news. The latest: congress gives Obama $350 billion...

President Bush sent his best to the country last week in an address to the nation. He leaves with a 22% approval rating - the lowest since Gallup started polling.

US AIRWAYS crash... Yeah, I know you've heard about it in the news. But the interesting story to me is I still don't see any people wearing their life preservers???


Saturday, January 17, 2009

Fresh Powder Shots All Day...

Funny what happens when you hike just a little longer in the backcountry. Today was great: fresh shots, hero powder on cool terrain. Tomorrow, steep and deep!

Friday, January 16, 2009

Is 2009 Just Fine?

Curious how you're feeling about 2009???

REMEMBER TO DO MY POLL - LOOK RIGHT!!!

Tuesday, January 13, 2009

Do You Have The Same Technology As Me?

In previous companies, as well as the one I'm working with now, I hear a common objection: if everyone has your product how is this a competitive advantage. Good question. And there is an equally logical response.

Think about it this way. Do both companies sell exactly the same thing and produce/market it in the same way? Of course not; doesn't seem logical and if that were the case then I'm sure there would be lawsuits. What software companies produce is process and service. To state more clearly, the way you use (process) the software in your daily life or business is the service. It is the competitive advantage. Thus, the advantage doesn't come from just having the software but instead, how you use it.

The picture above kind of illustrates my point. Is it a face or a vase? Surely most of us know the optical illusion going on here, but the point I'm trying to make with this picture is how you "process" the image; what you are focusing on (service).

Monday, January 12, 2009

Oh, The Places You Love

Perhaps it is getting older, maybe it is just me; or could be YOU! I've found that when I travel to other places, nowhere is better than where I am now. No, I'm not suggesting that in a Zen sense, but making a point about Durango, CO. Yep, I love Durango, CO; more like the 4-corners area. If you don't know what I'm referring too, then check out the picture below:

Basically, it is a one big plateau. To be particular it is the Colorado Plateau. The Plateau includes a small part of western Colorado and northwestern New Mexico, much of northern Arizona and a substantial part of Utah. In this area, we have it all: good people, killer BC skiing, amazing mountain biking, excellent food, no crowds, undiscovered country, committed progressives, and an anything goes attitude. Do other places have these things, yes; but I love these things where I live!

Now, this blog isn't just about where I live, but where you live. Are you as excited about your area? You should be! I'm only writing about where I live, because that's where I am now. In Oklahoma, I loved it there too (not as much as here, but I did something about that didn't I?). In Oklahoma, I drove all over to find the best rocks and trails. I can tell you where to climb, ride and run; just like I can here. My point is you should love where you live and find your passion there. If you can't find it there, then MOVE! You can always make money, it is all about your passion...

DO MY SURVEY!!! LOOK LEFT!!!

Wednesday, January 07, 2009

ChainRingAction Just Made 6000 Absolute Unique Visitors

Oh what a day!!! Milestones are important to all of us. As for me, I've been patiently waiting the arrival of a magic number....
Yep, ChainRingAction just broke 6000 absolute unique visitors (the picture is from the lower portion of my blog). To some blogs this isn't much, but I'm happy about it. What's more, 6000 is an important number. I'm taking it very seriously, and so should you. A few facts about "6000"...

1. It is the natural number following 5999 and before 6001
2. The gene IL1RN has a this as an HGNC of 6000 - whatever that means...
3. The Epson EMP-6000 printer has been noted to save you "time and money" - wow
4. In the stock market world, if a market breaks the 6000 mark, that's a big deal - China's did in 2007!
5. This blog details 6000 people you must meet before you die - I wasn't on the list


REMEMBER TO LOOK RIGHT AND ADD TO THE SURVEY - WOULD YOU RECOMMEND THIS BLOG TO A FRIEND???

Tuesday, January 06, 2009

2/3 Of Economy Influenced By Personal Recommendation

At least that's what McKinnsey and Company says... For the last few days, I've been studying the Net Promoter score. If you don't know much about Net Promoter Score (NPS), then keep reading, because you'll want to be part of this new customer service phenomenon.

Developed by Fred Reichheld, Author of The Ultimate Question, the idea is that how likely a customer would recommend you to a friend or peer is all that really matters. Sure, other customer surveys are important, but at the end of the day, a lot of recommendations will drive your success - economic success. Why? Well think about it. If you go back to the McKinnsey quote, then you need to look no further. Would you really buy something without the consult of a friend who had already purchased that "thing"? Of course not, you would be very interested. And that is the point of NPS. A company needs to find the type of person that is a promoter: someone who has had their expectations met! NPS also tries to uncover the detractors, or those that will have a negative impact. Yes, some people WON'T recommend you. With this category of user, you need to know WHY and fast.



So how do you find out what your score is? Well, according to my reading and research it is really simple: two questions. With all surveys you need to get a good response rate, so from my reading, I suggest surveying 100 people/customers. Make sure these people are a cross-section of your user base (not just the happy people). Next, the questions...

Question 1: How likely are you to recommend X to a friend (add the 1 - 10 scale)
Question 2: (ADD A FOLLOW UP QUESITON) - "can we follow up with you", "why did you rate the way you did"

To find out your score, all you have to do is calculate your company's Net Promoter Score (NPS), take the percentage of customers who are Promoters and subtract the percentage who are Detractors.

Will you do it???
Check out the survey gadget I've added and let me know what you think of this blog!!!